Welcome to CitySprint Kenya (“we,” “our,” “us”). This Privacy Policy outlines how we collect,
use, disclose, and protect your personal information when you visit our website
www.citysprint.co.ke and use our services. We are committed to ensuring that your privacy is
protected and that any personal information you provide us is handled in a safe and responsible
manner.
Information We Collect
We collect various types of information to provide and improve our services to you. This
includes:
1. Personal Identification Information:
○ Name
○ Email address
○ Phone number
○ Physical address
○ Identification numbers (such as national ID or passport number)
○ Date of birth
2. Demographic Information:
○ Gender
○ Age
○ Preferences and interests
3. Technical Information:
○ IP address
○ Browser type and version
○ Operating system
○ Device information
○ Referring website
4. Usage Data:
○ Pages visited
○ Time and date of visit
○ Time spent on pages
○ Clickstream data
5. Cookies and Tracking Technologies:
○ Cookies
○ Web beacons
○ Other tracking technologies
How We Use Your Information
We use the information we collect in the following ways:
● To Provide and Improve Our Services: Deliver, maintain, and improve our services
and website.
● To Communicate with You: Respond to inquiries, provide customer support, and send
administrative information.
● To Personalize Your Experience: Tailor our services to better suit your preferences and
interests.
● For Marketing and Promotions: Send promotional materials, newsletters, and
information about our services.
● To Enhance Security: Protect against fraud, unauthorized transactions, and other illegal
activities.
● For Analytics and Research: Analyze usage patterns and trends to improve our
website and services.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except
as described below:
● Service Providers: We may share your information with third-party service providers
who assist us in operating our website, conducting our business, or providing services to
you.
● Legal Requirements: We may disclose your information if required to do so by law or in
response to valid requests by public authorities.
● Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of
our assets, your personal information may be transferred as part of that transaction.
Security of Your Information
We take the security of your personal information seriously and implement appropriate technical
and organizational measures to protect it from unauthorized access, use, or disclosure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal
information:
● Access: You have the right to request copies of your personal information.
● Rectification: You have the right to request correction of any inaccurate or incomplete
information.
● Erasure: You have the right to request deletion of your personal information under
certain conditions.
● Restriction of Processing: You have the right to request restriction of the processing of
your personal information under certain conditions.
● Objection to Processing: You have the right to object to our processing of your
personal information under certain conditions.
● Data Portability: You have the right to request transfer of your personal information to
another organization, or directly to you, under certain conditions.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing
experience. You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on our website. You are advised to review this Privacy Policy
periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CitySprint Kenya
Email: info@citysprint.co.ke
Phone number +254713387011